We do all of our booking online. Click ‘book’ on the menu bar of the website to get scheduled.

If you have any trouble please email us at neonmoonsalon828@gmail.com and we will respond as soon as we can.

2.5 hours is good for clients who have extremely thick or dense hair, clients with tight coils or ringlets, and clients with hair that is longer than mid back. If your hair hits your lower back, waist, hips, bottom, or below - please book for 2.5 hours.

When in doubt, you can always email us photos to see!

If you have seen your stylist before, you are welcome to book as a return client!

You would only need to book the 2 hour session if you’re looking to do a big change.

When in doubt, email your stylist directly to double check!

For most new clients we recommend the 2 hour session. For new clients with ultra thick or ultra long (past mid back) hair, we recommend 2.5 hours.

For a shorter appointment, you will need to click on ‘team’ and then email a request to your desired stylist. Please include current hair photos as well as inspiration photos.

Everyone who works at Neon Moon Salon is a cutting specialist. That means we spend all of our time behind the chair focused on the art of haircutting. We each attend monthly classes to continue our education so we can master working with all cutting tools and all hair textures. Our stylists typically cater to folx who want specialty haircuts as opposed to a standard trim. However, no matter how big or small the change - we are happy to have you!

To us a 2 hour initial haircut session is key! Much like the “slow food” or “slow fashion” movements, we believe there are major benefits in slowing down the hair salon experience. We want to sit down and have a thorough consultation with our clients where we can address all of your hair goals, routines, fears, and more. We believe that educating our clients about how to maintain their new look at home is crucial for your appointment to be a success. Having the full 2 hours gives us plenty of time to fine tune, tweak, or adjust anything that isn’t suiting you.

Sometimes we can accommodate a shorter session for folx that already have short hair.

For a shorter appointment, you will need to click on ‘team’ and then email a request to your desired stylist. Please include current hair photos as well as inspiration photos.

Sometimes we can accommodate a shorter session for folx that already have a shag, mullet, or specialty haircut.

For a shorter appointment, you will need to click on ‘team’ and then email a request to your desired stylist. Please include current hair photos as well as inspiration photos.

Sometimes we can accommodate a shorter session for folx that aren’t looking for much of a change. (This typically is someone who gets a trim every 8 weeks or less)

For a shorter appointment, you will need to click on ‘team’ and then email a request to your desired stylist. Please include current hair photos as well as inspiration photos.

Please wait for confirmation from your stylist before booking a shorter session.

Our pricing is based off of the time that you reserved. If you think your hair won’t take two hours, you can email your stylist a request for a shorter session in advance. However, once you come in - you will be expected to pay for the entire time reserved regardless of if your service takes less time. If you’re booked for 2 hours, and your cut takes 90 minutes we can’t then fill that remaining 30 minute session with someone else. It’s rare that a new client cut takes us less than the full amount of time.

Nope! We just ask that you please book with a stylist of the same price point or lower.

Schedule for either the 60 min dry cut or 90 min wet cut. You don’t need to book a 2 hour session unless you’re wanting a transformation!

If you'd like to schedule a 30 minute session, please email us at neonmoonsalon828@gmail.com & let us know what day/time frame works best for you.

Most of us only open our books 12 weeks at a time so we can have flexibility in our schedules. If you’re looking out past 3months from now, it will appear that there are no appointments available.

You can follow us on Instagram or Facebook to stay updated on when our books open. @neonmoonsalon

We will wash and style your hair here so this is totally up to you! A lot of clients do like to come in with their hair styled how they typically like to wear it so their stylist can get a sense for their texture. But if you’d prefer to show up with not super styled hair, that’s totally okay too! You can show your stylist photos or a video of how your hair looks air dried, blown out, or diffused to give them a better idea of your styling.

Whether coming in for a new client cut or a return client cut, we do ask folks to please not have matted hair or a lot of tangles to work through. We will likely need additional time in order to work those out in order to cut your hair.

Please come in no more than 5 minutes before your scheduled appointment time. We are a micro salon and don’t have a large waiting area. There is a bench out front you can wait at, or you’re welcome to wait in your car.

We do have a bathroom available if you need to pop in early for that!

We are a small space and cannot accommodate plus ones. Izzy’s coffee house is 2 blocks away if your guest needs somewhere to pass the time during your service.

We do not offer refunds on haircut services, but are happy to make adjustments on your cut within 2 weeks of when you came in. An adjustment means tweaking the haircut to better fit what was talked about. A change in what was discussed during the haircut or consultation is not considered an adjustment & will need to be booked as a separate service.

Heck yeah we do! We see clients of all ages, genders, backgrounds, and hair types. Everyone is welcome here and we would love to have you!

Yes we do, however most of us require 2 hour minimums for new clients regardless of their age.

Sarah B is open to cutting hair for kids as a shorter service. Please email her a request and include current hair photos. theintentionalstylist92@gmail.com

We cut hair for people of all genders, but we don’t have a gendered service menu! We base our haircuts off of timing. If you have short hair or aren’t in need of a big change, you can email us your current hair photos + inspo photos to request a shorter session. neonmoonsalon828@gmail.com

None of us here at Neon Moon offer coloring services. We are dedicated to focusing on strictly haircuts, and offering a chemical free hair salon experience in Asheville.