If you cancel or reschedule 48 to 24 hours before your appointment time, your deposit of 50% of your service will be forfeited and not moved to a future appointment. You will be required to put down another deposit in the event of a cancellation/reschedule at 48 hours or less.

We have a 15 minute grace period for late appointments. Please text 770-856-1730 or email your stylist if you are running late (NO DMs). After 15 minutes, your appointment is subject to being cancelled & your deposit forfeited + card charged for the same day cancellation. This is a boundary to protect our time & the clients that are coming after you. Thank you for your understanding.

You can add yourself to any of our waitlists on Vagaro by clicking “book appointment.” Select the days that you want to be in contact about & you will automatically be notified by Vagaro if that time opens up.

Please come in with clean, dry, detangled hair. You can have light product in your hair, but we need to be able to easily get a brush through it. Your hair (and bangs) should be down in their natural state. Please don’t have your hair pulled back in a pony or manipulated with clips.

Unless your kiddo is getting a cut, please do not bring your kid/s with you. Our salon is a small space with sharp objects & expensive tools. We can't give your hair our full attention when you aren’t able to be fully present.

If you can't find childcare please let us know prior to 48 hours before to avoid being charged for cancelling.

We are a small salon and don’t operate with a waiting room. Please come to your appointment solo unless you’ve emailed in a request or are getting back to back cuts with someone. We want you to able to fully relax without the distractions of a plus one.

Izzy’s Coffee is a great cafe 2 blocks away if your friend/family member needs somewhere to pass the time.

We do not offer refunds on haircut services, but are happy to make adjustments on your cut within 2 weeks of when you came in. An adjustment means tweaking the haircut to better fit what was talked about. A change in what was discussed during the haircut or consultation is not considered an adjustment & will need to be booked as a separate service.